Pre-sale service
Before sales service:
Receive inquiry - Listen to customer needs - Provide initial solution - On-site measurement available - Design - Project budget - Adjust and confirm order
Sale service
On-sales service
Confirm shipping information - send product - acceptance product - guide installation / domestic installation service available - fill customer satisfaction questionnaire
After-sales service
After sales service
Quality issues are included in the validity period
L provide replenishment services
L Regularly review customer usage
L Feedback on customer feedback within 24 hours